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Shipping & Logistics 2023-11-17

For sample orders, it usually takes 7-15 days to fulfill. For formal orders, on the other hand, it usually takes 22-25 days to process. The specific logistics method and time will vary according to the order quantity and customer requirements.

Regarding logistics, we provide different options according to the order quantity.

For orders less than 20 kilograms, the international express is best way, such as DHL, UPS, FedEx, etc. The shipping time is about 5-11 days. Customers do not need to go to the pick-up point in person, all couriers will be delivered directly to the customer's doorstep.

For orders less than 100 kilograms, the truck transportation to Europe or air transportation to North America are better choice. The transit time for these methods is approximately 8-15 days. The customer will need to pick up their cargo at their local freight distribution center or international airport.

For orders over 100 kilograms, most customers choose ocean freight, which takes about 18-35 days. Customers need to go to the designated seaport to pick up the goods.

Regarding the cost and payment method, our quotation is based on factory shipment or FOB Shenzhen. Customers need to bear the transportation cost. As the shipping cost from China is usually much lower than what overseas customers enquire, usually customers pay shipping cost in advance. We accept international wire transfer and Alibaba platform for payment.

Regarding tracking and customer support, we provide tracking numbers for all shipments so that customers can check the logistics status at any time.

We hope this answer can clearly introduce our shipping and logistics process. If you have any further questions or need additional help, please feel free to contact us. Thank you very much!

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