Thank you for choosing Antai for your customized NdFeB magnet needs. We offer a range of customization options, including size, shape, coatings, and magnetization orientation. To place an order, simply provide your magnet specifications and desired quantity. Please note that customizations have some limitations, and returns are generally not accepted unless there are damages or deviations from specifications. Our customer support team is available to assist you. We appreciate your understanding and cooperation.
 

Sample Policy: Customized NdFeB Magnets

Introduction
At Antai, we specialize in providing high-quality NdFeB magnets that can be customized to meet the unique requirements and applications of our customers. This policy outlines our guidelines and procedures for creating customized NdFeB magnets, ensuring a seamless and satisfactory experience for our clients.

Customization Options
We offer a range of customization options to cater to the specific needs and preferences of our customers. These options include, but are not limited to:

- Size and Shape: Customers can choose from various dimensions and shapes for their NdFeB magnets, such as discs, blocks, cylinders, or arcs.

- Coatings: We provide different coating options to enhance the magnet's corrosion resistance and protect its surface. Coating options may include Nickel (Ni-Cu-Ni), Zinc (Zn), Gold (Au), or Epoxy (Black).

- Magnetization Orientation: Customers can specify the desired magnetization direction, such as axial magnetization, diametric magnetization, or custom magnetization patterns.

Please note that certain customization options may have technical limitations or additional costs. We will provide detailed information regarding the available customization options during the ordering process.

Order Process
To place an order for customized NdFeB magnets, customers can follow these steps:

a. Magnet Specifications: Customers must provide details about the specific magnet properties they require, including dimensions, desired coating, and magnetization orientation.

b. Quantity and Lead Time: Customers should specify the desired quantity of customized magnets and their required delivery timeframe.

c. Request for Quotation: Based on the provided specifications and quantity, customers can request a quotation from our sales team.

d. Order Confirmation and Payment: Once the quotation is accepted, customers can confirm the order and proceed with the payment through our secure payment gateway.

Production Timelines
Depending on the complexity of the customization and the quantity ordered, the production time for customized NdFeB magnets may vary. We will provide estimated production and delivery timelines during the quotation process, ensuring transparency and managing customer expectations.

Customization Limitations
While we strive to accommodate various customization requests, there are certain limitations to consider regarding NdFeB magnet customization. These limitations may include, but are not limited to:

a. Size and Shape Constraints: Technical limitations may impact the feasibility of extreme sizes or complex geometries. We will inform customers if any requested sizes or shapes are not achievable.

b. Coating Compatibility: Certain coating options may not be compatible with specific magnet configurations, or they might require additional considerations. Our experts will guide customers to select the most suitable coating for their requirements.

c. Magnetization Complexity: Custom magnetization patterns or extremely specific magnetization directions may have limitations based on magnetic field requirements and design constraints. Our engineering team will work closely with customers to determine feasible magnetization options.

Returns and Exchanges
Given the tailored nature of customized NdFeB magnets, returns and exchanges are generally not accepted unless the magnets are damaged or if deviations from the requested specifications occur. We encourage customers to review their customization details carefully before placing an order to ensure accuracy and satisfaction.

Customer Support
Our dedicated customer support team is available to assist with any customization-related queries or concerns. Customers can reach us through our website, email, or phone, and our team will promptly address their inquiries.

Policy Updates
This policy is subject to change without prior notice. Any modifications will be effectively communicated to customers via our website or other appropriate channels.

By placing an order for customized NdFeB magnets, customers are expected to comply with the above policy and acknowledge the terms and conditions outlined herein.

Antai reserves the right to refuse any customization request that violates this policy or conflicts with legal regulations. We appreciate your understanding and cooperation.